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Privacy Policy

Effective Date: 6/9/25
The City of Birmingham’s Innovation Team ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, digital communications, and mobile opt-in services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, and zip code when you voluntarily provide it through forms, email sign-ups, surveys, or event registrations.

  • Technical Information: such as IP address, browser type, device type, and usage patterns through cookies or analytics tools.

  • Mobile Information: including your mobile number if you opt in to receive text messages.

2. How We Collect Information

We gather information in the following ways:

  • When you voluntarily submit forms or register for events.

  • When you subscribe to receive updates, newsletters, or alerts.

  • When you interact with our website or email campaigns, including through cookies and other tracking technologies.

  • When you opt-in to receive SMS/text communications from us.

3. How We Use Information

We use the information we collect to:

  • Communicate with you about programs, events, and opportunities related to our work.

  • Respond to your inquiries or feedback.

  • Analyze and improve our services, outreach, and website performance.

  • Provide relevant updates, alerts, and invitations.

4. Opt-Out and Unsubscribe

You may opt out of communications at any time:

  • Email: Use the unsubscribe link at the bottom of any email.

  • Text Messages: Reply STOP to opt out of text communications.

5. Mobile Opt-In and Data Sharing

Mobile opt-ins are excluded from third party sharing for marketing purposes.
We do not share your mobile number or any opt-in data with third parties for their marketing use.

6. Data Sharing and Disclosure

We do not sell or share your personal information without your explicit consent, except as required by law or when necessary to protect our legal rights or comply with legal processes.

7. Data Security

We take reasonable measures to protect the security of your information. However, no transmission of data over the internet is completely secure.

8. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on this page with the updated effective date.

9. Contact Us

If you have any questions about this policy or how your data is handled, please contact us at:
i-team@CityofBirmingham.onmicrosoft.com

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